Building Driver Profiles
Step 1: Enter your admin page
Step 3: Click “Manage”
*NOTES continued form step 4:
Enter driver first and last name
In email address we use the format of driver’s first name followed by "rd@yourdomain.com"
Password we usually set to pass123 (the same as the restaurant profile passwords)
The reason for adding rd after the name is to identify that profile as restaurant delivery
If pursuing workplace delivery you will need a separate profile
Learn more about the workplace profile differences in our article How to Configure a Workplace Delivery Driver
One driver can have two profiles but can not be simultaneously logged in to both
Be sure driver knows that if they are delivering workplace they need to be signed into that profile and when they are finished they need to sign out
If they will continue working the rest of the day for you, then they need to sign in to the restaurant delivery profile as outlined above.
Workplace delivery profile:
It will be the same as restaurant delivery except it will have wp after the first name
If they are a workplace driver you will want to be sure not to assign a per order commission structure of roughly $3.00 per delivery. You will want to leave that empty and select “Driver Type” and pick “hourly” in the box beside it and enter an amount usually $1-2 above your local minimum wage.
Once entered click “Add” at the bottom
Step 5: Select “Phones” to assign a phone to the driver
Once filled in click “add”
To locate the SMS email click the help button
A new popup will open and click the blue “here”
This will open a wikipedia page where you may scroll down to locate a chart of gateway domains. This is what you will use depending on your driver's cell provide/towers used.
Please note that “Phone Email” is your driver's login email
Step 7: Ensure the phone has been assigned
If done properly you will see it listed
Step 8: Final Step
Be sure your driver has installed “driver logic” from their appropriate app store
Again the login info is their name followed by "rd@yourdomain.com"
Password is pass123 (can be whatever you assign or requested by the driver)
Be sure the driver allows notifications
Be sure that the driver allows the app to always use their location to ensure that auto dispatch will operate properly
Be sure that the driver signs into the driver logic app as soon as their shift starts and click “check in” in the upper right corner where it looks like a little clock.
Be sure they sign out when they no longer want to receive orders